CUSTOMERS

The customer portfolio of Andrä AG varies from small and medium-sized enterprises to large multinational corporations. Our extensive experience in the field of internationalisation enables us to quickly grasp customer processes, customer needs and special requirements. Our customers reap the immediate benefits.

SUCCESS STORY:
CLAAS Printed Marketing Materials

Translation and Review Processes

The German family business CLAAS is one of the world's leading manufacturers of agricultural machines, with more than 9,000 employees and total turnover of approximately three billion euros. A global company with a broad product range, CLAAS regularly faces the challenge of translating a great number of marketing materials and adapting them to national markets.

 

CLAAS's ontram interface

CLAAS's ontram interface

 

With a broad range of products and product groups, distributed worldwide, the translation and review processes presented the department responsible for marketing with ever greater challenges.

The outlay needed for the comprehensive processes of reviewing marketing texts with the national companies and importers, along with the cost and effort of monitoring the entire translation and review process, had taken on proportions that could no longer be managed without the support of an appropriate software tool.

»Through the implementation of ontram we are able to create foreign-language versions more quickly, while improving the consistency of the texts and establishing feedback processes that provide for a better overview of the projects for all participants.« (Nicole Deppe, project manager for CLAAS)

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SUCCESS STORY:
Global Business Management

Mercedes-Benz International Corporate Website

Daimler AG is an international car manufacturer, which produces more than 2 million vehicles, employs more than 250.000 workers and realises a turnover of approx. 100 billion Euros. For its core trade mark Mercedes-Benz, Daimler AG operates a transnational and cross-business unit platform with "eMB" (electronic Mercedes-Benz) since 2004 for the construction and maintenance of websites.

 

Mercedes-Benz launches Belgian website

Mercedes-Benz launches Belgian website

 

A key requirement for the choice of a Content Management System to maintain the »eMB«-website was the support of language-dependent and country-dependent contents, where the total structure should be based on the consistent use of the German source until the obtained result.

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SUCCESS STORY:
Localisation of Print Media

Bosch Trade and Industry
Bosch Electrical Equipment
Bosch DIY’er

The Bosch Group is an international leading technology and service company. In the Business Units automotive and industrial technology and consumer goods and building technology around 260.000 employees realise an annual turnover of approx. 44 billion Euro. The Bosch Group consists of approx. 300 subsidiaries and regional companies in more than 50 countries.

 

Translation of Bosch Catalogues

Translation of Bosch Catalogues

 

The previous localisation was time-consuming and carried out directly in the typesetting programme. Change requests and releases were sent by fax, PDF and handwritten emails. Due to the fact that not all characters of the target languages could be displayed with the fonts being used by the typesetting programme the production was very complicated. The co-ordination of the project participants was difficult because of the language barriers and required increasingly more error-prone proof runs.

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SUCCESS STORY:
Automated translation workflow for training materials (eLearning)

Raytheon Professional Services (RPS)

Raytheon Professional Services (RPS) is a division of Raytheon, a leading supplier of high technology, electronics, management, control, communication and information systems, and of comprehensive services, with an annual turnover of more than 20 billion US dollars and over 73,000 staff. Raytheon is ranked among the top 5 in its sector in the Fortune ranking list of the most popular companies.

RPS itself is one of the three leading suppliers of training solutions and training outsourcing worldwide, and has more than 75 years of experience in the field of performance development for employees, business partners and customers. Every year, 800 staff support around a million training participants in 75 countries and 28 languages.

 

Exchange of data between ontram and the Learning Management System

Exchange of data between ontram and the
RPS-operated Learning Management System (LMS)

 

Although RPS already had a powerful data handling system, a great deal of time was spent on translation and, in particular, on the proofreading and testing workflow in Web Based Training (WBT).

Recurring processes (loops) were required for translations, requests for changes and corrections, resulting in a need for a lot of coordination among those involved. For this reason, RPS soon began analysing and evaluating appropriate software solutions.

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